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Customer Success Agent - Finnish speaking

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We have now been live in Finland for over a year and we are growing fast! 

Anyfin is a fintech company based in Stockholm. We provide smart tools that help put financial power back in the hands of the people – where we believe it belongs. Everything we do is based on one simple vision: to improve the world’s financial health.

So far, we’ve helped the Swedes and the Finns save millions by refinancing expensive consumer credits. But we aim higher. New markets, new tools, new products and new ways of improving people’s financial situation. This means we need more brains and hearts. More people as passionate as we are. We hope this could be you.

The Customer Success Agent role consists of two major areas. Handling communication with customers via e-mail, phone, Facebook, chat and secondly analyzing and evaluating more complicated customer applications. In addition to that you will be involved in other tasks such as translations, improving processes and in finding the best way to grow the business in Finland.  

We are truly passionate about being on the customers side and creating an outstanding customer experience. As a part of our tightly knit team you will impact the customer and the success of the company on a daily basis.

Anyfin is growing a lot and this role can be a great start for developing within the company. 

 We believe you:

  • Have excellent communication skills in Finnish and English
  • Have worked with customer service for 1-2 years
  • Are keen to learn and willing to take initiative
  • Are self-motivated, fearless and have a great desire to contribute to the team and spread a positive atmosphere around you. 
  • We add value if you have experience working with credit assessment

We are a fast-growing team of 95+ co-workers specializing in design, programming, artificial intelligence, customer success and credit underwriting. Working for Anyfin is an exciting journey, where we are all close to the decisions and what’s going on in the company. 

Anyfin is a great place to work because:

  • Our interests are in alignment with the customers
  • We truly care for people, which means they can trust us without a doubt. We would never do anything we wouldn’t want ourselves
  • Technology is king, we want to do it right from the start: agile, modular and on the forefront of innovation
  • The time from idea to reality is short and we all contribute to the company success
  • We are a team of ambitious, competent and kind people

Together with strong financial backing, it's a pretty sweet deal.

Warmly welcome to contact me with questions and I look forward to your application!

Or, know someone who would be a perfect fit? Let them know!

Anyfin - Stockholm

Drottninggatan 92
111 36 Stockholm Directions hello@anyfin.com View page

Our Culture

Be bold

We stand up for what we believe is right, keep asking questions and challenge old truths. We speak up, even if it’s a bit uncomfortable. To really be able to change the industry we have to dare walk new paths. 

People first

We solve problems with empathy. Empathy for our customers, since we’re all about creating the best experience possible for them. But also empathy for our co-workers. We treat each other with respect and kindness.  

Be accountable

We take responsibility. For the work we do, the people we help and our entire industry. And we have to walk that walk. Every day. In the end, it’s the small daily decisions that decide who we are.

Have fun

We do great work and we make sure to have fun doing it. Remember to celebrate the good stuff. Positivity is contagious. It will spread to your co-workers. But also, through the work – to our customers. If we’re not excited about what we do, our customers never will be.

Get it done

We’re here to solve things in great, new and groundbreaking ways. That means we’re not afraid to get our hands dirty. We take ownership of the work, and make sure it gets done.

 

Already working at Anyfin?

Let’s recruit together and find your next colleague.

email
@anyfin.com
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