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Senior Customer Success Specialist - German speaking

We never settle and we always try to beat the expectations!
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We’ve helped customers save millions by refinancing expensive consumer credits. But we aim higher. New markets, new tools, new products and new ways of improving people’s financial situation. This means we need more brains and hearts. More people as passionate as we are. We hope this could be you.

Anyfin is a fintech company based in Stockholm. We provide smart tools that put financial power back in the hands of the people – where we believe it belongs. Everything we do is based on one vision: to improve the world’s financial health

We have recently launched our services in Germany and it's time to help thousands of Germans to better financial health! To be a Senior Customer Success Specialist is a key role for the business in Germany and it consists of areas like:

  • Improving and automating processes, develop our internal administration system and also find the best way to grow the business in Germany.  
  • Analyzing and review more complicated credit applications to deliver suitable offers.
  • Handling customer communication and making sure we deliver according to set KPI:s.
  • Evaluate and compile performance and KPI:s reports

We are truly passionate about being on the customers side and creating an outstanding customer experience. As a part of our tightly knit team you will impact the customers and the success of the company on a daily basis.

Anyfin is growing very fast and this is not an ordinary 9 to 5 job, but rather a great start for you to develop within the company!

 We believe you:

  • Have excellent communication skills in German and English
  • Have worked with customer success or similar for at least 2-5 years
  • Are keen to learn and willing to take initiative and responsibility
  • Are fearless and have a great desire to contribute to the team 
  • Available to work some weekends  
  • Have experience in credit handling is meritorious

Does this sound like you? Then you are warmly welcome to apply and we look forward to your application!  

 

Or, know someone who would be a perfect fit? Let them know!

Anyfin - Stockholm

Drottninggatan 92
111 36 Stockholm Directions hello@anyfin.com View page

Our Culture

Be bold

We stand up for what we believe is right, keep asking questions and challenge old truths. We speak up, even if it’s a bit uncomfortable. To really be able to change the industry we have to dare walk new paths. 

People first

We solve problems with empathy. Empathy for our customers, since we’re all about creating the best experience possible for them. But also empathy for our co-workers. We treat each other with respect and kindness.  

Be accountable

We take responsibility. For the work we do, the people we help and our entire industry. And we have to walk that walk. Every day. In the end, it’s the small daily decisions that decide who we are.

Have fun

We do great work and we make sure to have fun doing it. Remember to celebrate the good stuff. Positivity is contagious. It will spread to your co-workers. But also, through the work – to our customers. If we’re not excited about what we do, our customers never will be.

Get it done

We’re here to solve things in great, new and groundbreaking ways. That means we’re not afraid to get our hands dirty. We take ownership of the work, and make sure it gets done.

 

Already working at Anyfin?

Let’s recruit together and find your next colleague.

email
@anyfin.com
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